Phone Calls

Ask Better Questions, Get Better Calls

Listener calls can be lightning in a bottle, whether you take them live or record all incoming calls. But just like lightning, they’re unpredictable—unless you build the conditions for a storm. And what is the single most important factor in creating great calls? The question you ask and how you frame the phone topic. Ask better questions, get better calls.

Most shows wing it. They throw out a topic and hope listeners will entertain them. But the pros know: if you want better stories, you have to ask better questions that will lead to interesting stories or conversations. The right question does three things:

  • Triggers a specific, emotional memory.
  • Inspires stories, not opinions.
  • Sounds so fun that everyone wants to play along.

Let’s break it down.

Ask Better Questions, Get Better Calls

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