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Screening Phone Calls

How To Decide If A Call Should Be On

Listener contributions can improve radio shows, but weak callers bring a show to a grinding halt. Listeners don't call as often as they once did, and some personalities are so excited to get a...

10 Tips For Managing Listener Calls

Turk Stage is the morning talent on Virgin Radio in Halifax, Nova Scotia. He gets more value from phone calls than any personality I've ever seen, just by managing listener calls. Working with Turk and his watching...

Get Off Your Phone and Answer the Phone

Radio folks take a lot of things for granted. We assume listeners know more about us than they do. It's generally accepted that those who come to see us at promotions and events are...

The (Nearly) Complete Guide to Screening Phone Calls

Screening phone calls is an art. Most think of it as a mechanical process, and there are basic principles all producers and phone screens should learn. But it's so much more than just having...
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