Phone Calls

Say Their Name: How Using Callers’ Names Warms Up Your Show and Builds Listener Connection

Your show is judged by how entertaining you are, but it goes deeper than that. Winning listeners and turning them into fans is an emotional challenge. Listeners won’t love you unless they first like you. That’s the core principle behind the Personality Success Path theory. So find ways to be likable to generate the kind that builds loyalty, trust, and intimacy. There are many ways to do that, but this one is simple, so fast, and so often overlooked: Say their name. That goes for shout-outs and when you introduce callers/.

Why You Should Say Their Name

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