10 Tips For Managing Listener Calls
Turk Stage is the morning talent on Virgin Radio in Halifax, Nova Scotia. He has a natural, contagious enthusiasm for…
Tag: screening phone calls
Team Show Rule: Get Off Your Phone and Answer the Phone
In radio, we take a lot for granted. We assume listeners know who we are. We assume those who show…
How To Sequence Phone Calls For Maximum Impact
You’ve lined up a strong phone topic. The audience is calling in. The callers are screened and ready to go.…
Screening Calls: The Final Step Is To Prep The Caller
A listener has called, and they sound good. They have impressed you with their valuable contribution to the conversation. But they…
Phone Screening: What They Have to Say
Some callers sound good but should not be on the air because they have nothing to contribute to the conversation.…
Call Screening: The Art Of Saying No
Screening phone calls is a very difficult job that requires special skills and the ability to manage people without being…
Screening Phone Calls: They Have To Sound Good!
Screening phone calls is complicated. It’s hard to find the right caller at the right time, and it can be…
Phone Calls: Phone Screener’s Role On The Show
Screening phone calls is an art. Most think of it as a mechanical process, but it’s much more than a…
Why Your Station or Show Should Hire A Phone Screener
Every personality-oriented radio show interacting with listeners on-air should hire a phone screener. It’s one of the most critical (and…
Tips And Tricks From The Best Phone Screeners
Screening phone calls is hard. Even with proper training and a friendly, intelligent phone screener, many variables can cause issues…