Screening phone calls is an art. Most think of it as a mechanical process, and there are basic principles all producers and phone screens should learn. But it’s so much more than just having a warm body transfer callers to hosts. Screening phone calls can make or break a segment, phone topic, or entire show.
This article is about screening phone calls for a radio show. Including:
- Key attributes of a good phone screener.
- How to identify good callers and those that should be kept off the air.
- The primary responsibilities of a phone screener.
- How to prepare a caller to become a performer.