Call screening is an art. Most think of it as a mechanical process, but it is more art than science. It’s so much more than just having a warm body transfer callers to hosts. Screening phone calls can make or break a segment, phone topic, or entire show.
This article is about screening phone calls on the radio. Including:Â
- Key attributes of a good phone screener.
- How to identify good callers and those that should be kept off the air.
- The primary responsibilities of a phone screener.
- How to prepare a caller to become a performer.
